Location: Fforestfach, Swansea.
Hours: 37.5 hours per week, Monday to Friday 9am - 5:30pm.
Salary: Negotiable depending on experience.

Job Role

Due to rapid growth, this Customer and Product Support role is now available.
We specialise in hi-tech car diagnostic tools and systems, and pride ourselves on offering an expansive selection of products that will reach the customer as quickly as possible after ordering.

Using your excellent skills, you will play a key role within this currently small but very experienced team, answering inbound calls, taking customer orders, advising on suitable products, providing technical support, picking and packing products.

Key Reponsibilities

• Taking inbound sales enquiries from new and existing customers
• Advising customers of suitable products
• Supporting customers with their purchases
• Assisting in product marketing
• Product quality assurance
• Picking and packing products

Required Skills and Abilities

• A friendly & professional telephone manner with great communication skills, and ability to build rapport over the phone
• A good all round knowledge of customer services and sales including objection handling skills
• Enthusiastic, positive and flexible approach to work
• Good MS Office knowledge
• An interest in cars would be beneficial, but not essential

This is a great time to join this fast growing business where you will be an integral part the of team, and be rewarded for your hard work with a competitive salary.

If this sounds like the perfect job for you and you have the skills, drive and motivation required, please send through your CV and covering letter today!

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Apply for this role

To apply for this role, please send an email to careers@gendan.co.uk ensuring the job reference number is in the email subject line.
Please attach a current CV (in Microsoft Word, OpenOffice ODT or Adobe PDF format) and include a covering letter / email to say why you are the ideal candidate for this role.