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Gendan Automotive Products
Experts in car diagnostics since 2001
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Foxwell NT500 Professional VAG Scanner

Professional Scan Tool for Volkswagen, Audi, Seat, Skoda (1996-2014)

Product Code: FXNT500

Product rating:
(5 reviews)

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Price: only £ 134.95

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Availability: In stock In Stock!
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Product details

The Foxwell NT500 is a low-cost comprehensive handheld tool for independent garages and car enthusiasts.

Designed for Volkswagen, Audi, Seat and Skoda cars from approximately 1996 to 2014, this code reader allows the user to read and clear the Diagnostic Trouble Codes of most electronically controlled systems, and to reset oil and service lights, plus many more advanced features usually only seen in PC-based solutions.

This code reader will also read and erase engine fault codes and show live engine data on EOBD compliant cars (nearly all 2001+ petrol cars and 2004+ diesel cars, from any car manufacturer).


  • Use in a garage environment or at home to quickly diagnose problems
  • Ideal size for mobile mechanics
  • Engine fault code reading and live engine sensor data on EOBD cars as well as extended functionality for VW, Audi, Seat & Skoda cars
  • View fault code definitions on-screen
  • Quick and easy to use
  • Hard-wearing, ruggedised design
  • Large colour TFT screen
  • UK-based email support if you experience any problems
  • Carry case included


  • Read and erase Diagnostic Trouble Codes (DTC's) from most (if not all) electronically controlled systems, including Engine, ABS, Airbag, Automatic Transmission, Immobiliser and Climate Control
  • Turns off dashboard warning lights
  • Displays fault code definitions on-screen (where available)
  • Displays live sensor data
  • Displays live data graphs, including graph merging
  • Resets oil service indicator
  • Resets inspection service indicator
  • Supports Controller Area Network (CAN) and UDS diagnostic protocols
  • Performs special functions such as coding, security access, advanced datastream and more
  • Supports Electronic Parking Brake servicing (EPB activation/de-activation, caliper retraction and caliper advance)
  • Diagnoses EPB caliper functionality
  • Initializes the brake pad wear indicator if new pads installed
  • Resets the brake pad thickness after AUDI A8 service
  • Reads and Erases engine fault codes on EOBD compliant cars (all* 2001+ petrol cars and 2004+ diesel cars)
  • Display live engine sensor data on EOBD compliant cars
  • Multilingual menu options and code definitions
  • Large, backlit LCD display
  • No batteries required - powered from the car's diagnostic port
  • FREE updates for the first 18 months after registration
  • 1 year UK warranty
Advanced coverage

16-pin connector

NOTE: A 2x2 pin adaptor is available for connection to some earlier VW/Audi/Seat/Skoda cars.

Package Contents:

  • NT500 Professional VW/Audi/Seat/Skoda Scan Tool
  • 16-pin cable (plug code reader into car)
  • User manual
  • Soft carry case
Package contents

Car Compatibility

  • Compatible with petrol and diesel VW, Audi, Seat and Skoda cars from 1996 to 2014 (with 16-pin diagnostic port)
  • Support includes cars using the UDS protocol
  • Compatible with EOBD compliant cars for basic engine fault code reading (ALL* 2001+ petrol and 2004+ diesel UK-sold cars)
(* - passenger cars sold from new within the EU, with fewer than 10 seats and a gross vehicle weight rating of less than 2500kg)

Software updates

This tool comes with free software updates for 18 months from the date of purchase.
To apply software updates to the tool you will need a Windows PC/Laptop and an SD Card Reader.
If we have sufficient time between your order being placed and being shipped, we will often install the latest available updates for you on the day the order is shipped.

Registration part 1 - Create an account

You firstly need to create an account with Foxwell and register your tool.
This can be done through the FoxScanner update software, which can be downloaded for free from the Foxwell UK website.
Just select your tool from the list on the Foxwell UK Updates page and follow the instructions to download the latest version of FoxScanner.

The file downloaded will be a compressed zip file. Open that file and run the installer inside it.
Please note: The installer will sometimes try to install FoxScanner to the D:\ drive. In most cases you will need to change this to C:\

Once installed, open the FoxScanner software.
Click the Register button and complete the registration page to create your Foxwell account.

Registration part 2 - Add your tool to the account

To register the tool, you will need the tool's Serial Number and 'Register Password'.
You can find these on the tool by selecting Setup > About.

When logged into FoxScanner, click the 'Register Products' icon.
On the 'S/N Registration' tab, put a tick in the box marked '001' then select your tool in the Part Number column.
Enter the product's serial number and password, then click Submit.
A confirmation box should be shown confirming successful registration.

Updating your tool

Now close the FoxScanner software, remove the SD card from your tool (making sure the tool is turned off first!) and connect it to the PC via an SD card reader.

Once Windows has detected the SD card, run the FoxScanner software and login again. click the 'My Updates' button.
After a few seconds, a list of the available software updates will appear.
Ensure that the correct serial number is displayed in the drop-down list.
Click the Update button to download and install available updates.

Please note: the update process can take a long time. If your tool has not been updated recently, it may take a few hours for the update process to complete. Once the update has completed, don't forget to 'safely remove' the SD card in Windows before unplugging it, to avoid the possibility of data corruption.


Once your initial 18 months of free updates expire, the tool will continue to function - it will not 'time out' - but you will no longer be able to access the update server.
Should you wish to continue updating your tool, you will need to purchase an update package, which will give you a further 12 months of access to the update servers.

Product reviews

If you've already purchased this product, you can submit a review here.

5 customers have reviewed this product so far, with an average score of 5/5
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  Displaying reviews 1 to 5 of 5  

Review submitted on 22/12/2015 by Paul Reynolds
Brought this item to re-set my airbag light on my Audi A5 coupe 2010 as I pulled a plug off the airbag wiring loom to get to the heater fan, then realise what I done,worked a treat
After doing a full car scan it also found some other problems ready to occur were I would of had to take it to an Audi dealer,now I can do it myself
Also did a test on my Audi A4 2005 Avant as its been struggling to start and errors have come up telling me that my glow plugs need replacing
This tool can do so many manual tests to check all you parts are working ie lights,sound System Central locking even on the Engine which Im not touching
Other great feature on this item is to gain access to the rear electronic braking system I can now change my breaks myself

So glad I brought this item from GENDAN very well packed
And thanks for my sweets kids had them

Review submitted on 02/10/2015 by Graham Devonshire
A couple of small teething problems to start with, but quickly sorted out by staff at gendan, would recamend buying from garden as you got the good tenical back up, used nt 500 a couple of times and is very good for price and not to hard to use vw car

Review submitted on 11/07/2015 by Chris Humphreys
I have had this unit for about a year now and have only needed to use it a few times, mainly for resetting service intervals after I service my Audi A3.

Although I am only an amateur, the tool is easy to use, the options are fairly logical and the screen easy to read.

It is important to update the tool software which is held on an SD card which sits in a slot on the side (I had to do this after I first received it in order for the service reset to work). I did have a problem after one update and the tool refused to work but, and heres the point, the support given by Gendan is superb. It is worth paying a few pounds extra to purchase this tool from Gendan as they are always responsive and helpful. The problem was resolved and now I keep a backup copy of the card in case any other updates fail.

I can recommend the NT500, especially if bought through Gendan.

Review submitted on 23/12/2014 by Steve Broom
I have an old version of VAG Com which I used on my old 4Motion some years ago. I tried it on my A3 to trace an airbag fault but I wasnt in luck.

After searching the net and looking at various units I decided to buy the Foxwell NT500. There are a lot of companies selling this unit however I chose Gendan as they have been in business for a number of years.

Getting straight to the point I am very happy with this unit. The menus are easy to navigate and use. The airbag fault was found immediately and cleared. I had a quick play with the stereo and haldex diagnostics and have to say the NT500 appears to do as much as VAG Com at first glance but only time will tell.

Review submitted on 19/08/2014 by David W
Once I'd sorted out how to get this up and running it soon showed the current and historical error codes on our 2004 VW Polo. There was good detail in the reason for the code it displayed and in all cases on our car the codes were blips rather than a failed component so once cleared the dashboard error light was cleared with no parts or repairs costs meaning compared with the main dealer code reading charges so I've already saved half the cost of the NT500 in the first use.

The unit has logical easy to navigate menus, a clear display and for me as an experienced DIYer is preferred over more complex laptop based diagnostic software.

Note: It is very important on receipt of the unit to immediately register it and update its software from the makers website as described on the Gendan website or it may not be fully functional.

  Displaying reviews 1 to 5 of 5  

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